Inside Sales Representative
Location: Charlotte NC | Closing Date: 31-Jul-2017
Job Type: Full Time
Sick and Vacation Time
Inside sales representative will begin with data entry as an introduction to our systems and products. The position will develop and change as the new employee develops their technical product knowledge. We will provide all technical training required. Being able to multi-task is a necessity. This position will require quick response to email inquiries, while entering orders, answering phone calls, corresponding directly with shop technicians and outside salesmen. Due to the sensitive nature of the products we provide, we require someone who is extremely detail-oriented, as well as having an understanding of urgency in critical situations. Sometimes it will be required to stop what you are doing and assist another inside sales representative, if they are working on a project that may be more critical.
Hours are Monday-Friday,8-5. Possible over time available/required during our outage season.
Education and Experience
High School Diploma or Equivalent
*Must pass background check and drug test
*Aggressive, self-motivated attitude
*Proficient with MS Office, experience with SAP/OES software if beneficial, but not required.
*Strong Math and Science aptitude.
*Strong interpersonal and communication skills
*Ability to multi-task in a busy environment
*Strong team player
*Daily interaction with large customer base via phone, email, and fax.
*Responding to customers' quotations requests and technical support on products.
*Administrative processing of customer orders (i.e. quotations, order entry, expediting to meet lead times, data entry required for the assembly process)
*Procuring non-stocked items for special or rush orders and placing standard stock orders
*Following all orders through, from the data entry stage, to expediting, to the products leaving our floor and shipping to the customers, ensuring that all lead times are met.
*Daily communications of activities to the rest of the inside and appropriate outside sales team members.
*Understanding the goals and concepts of our business.
*Working closely with inventory and shop technicians.
*Other duties as assigned.
*Ability and willingness to use the designated personal protective equipment.
*This a drug and tobacco free work place. Subject to random drug test.
*Conform to policies and procedures.
*Perform housekeeping duties as required.
*Train and share information and knowledge with coworkers.
*Ability to take on other temporary duties and responsibilities as required.